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 Product Support    

All of NetSCADA products have been designed for quick and easy configuration and operation. Our goal at NetSCADA is to deliver products that are so logical, intuitive, and reliable that the customer will seldom need to use the manual, help files, or our 911 help line.

However, we realize that from time to time convenient and courteous customer support will be required. For 60 days from the time of purchase you are entitled to unlimited Gold level support for your product free of charge. If you have your license number handy, you can check your license issuance date by calling (337)839-1020.

If your product support plan has expired, you may sign up for one of our reasonably priced product support plans including our 911 plan from our NetSCADA Products Upgrades page.

Answers to most common questions may be found on one of our FAQ's pages.

Answers concerning system design strategies may be found in our Knowledge Base page.

Registered users may download a manual in Adobe PDF format on our Downloads page or order a manual from our NetSCADA Products Upgrades page.

  

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Last updated: January 4, 2005
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Contact NetSCADA at (337) 839-1020.